LowPlays Rating
There is a lot to look forward to on Smiles Casino, thanks to its cheap coin packages and regular social media giveaways. With slots from reputable developers and a no deposit bonus of 1,000,000 GC and 5 SC to get started, you have a chance at some of the best games at no cost.
Pros
- 5 SC no deposit bonus
- Offers responsible gaming tools
- Daily login bonus with increasing SC value
- Slots from reputable developers
Cons
- No loyalty program
- No live chat
- Limited games selection
- High minimum redemption
-
Look and Feel
-
Game Selection
-
Bonuses and Promotions
-
Banking
-
Support
Smiles Casino Review Overview
Smiles Casino is a new site that went live on September 3, 2024, after the rebranding of Shweeps Casino. It’s owned and operated by 10 Ten Gaming LLC, a trustworthy operator and founding member of the Social and Promotional Games Association (SPGA).
With a 5 SC no deposit bonus for new players, Smiles Casino is a contender for casinos with the best no deposit offer. You can use the bonus on any of the 150+ games on Smiles, with some titles accepting 0.1 SC wagers.
I was impressed with the casino’s dedication to responsible gaming. It offers tools like a purchase limit, session reminder, time limit, and self-exclusion to help players. These tools are easy to access from your profile, giving you complete control of your gaming experience.
You can play at Smiles Casino if you’re 18+, but you must be a US resident in any state except Idaho, Nevada, Kentucky, Michigan, and Washington. Registration is straightforward, but you need an active email and phone number to complete your initial account verification.
Other aspects like the support, redemptions, and overall design of the casino didn’t leave a lasting impression, and in this review, I explain in detail why I feel this way.
Smiles Casino Look & Feel
We scored Smiles Casino 5.5/10
From my experience at Smiles Casino, the operator focuses on functionality and simplicity in the website’s design. As a result, I experienced fast load times and fluid scrolling while assessing the site.
However, by prioritizing simplicity, the casino lacks some key components. For instance, while there is a search function, there is no option to filter games based on slot type, bonus features, or providers.
Furthermore, the purple color scheme and lack of background images make the casino a bit of a bore. Other veterans might also recall that the overall design and color is nothing different from that of its predecessor, Shweeps Casino.
When I hear of a casino rebranding, I assume the operator has figured out its initial approach isn’t working and is now trying to move in a new direction. So, what 10 Ten Gaming has done with Shweeps/Smiles is nothing short of disappointing.
The only good news regarding user experience is that the casino is optimized for mobile devices. There is no downloadable mobile app, but you still get all the essential features when playing from your mobile browser.
Smiles Casino Game Selection
We scored Smiles Casino 6/10
With just over 150 games, the Smiles Casino library is smaller than that of many other sites I’ve visited, but it offers several excellent games. You can find slots from Relax Gaming, BGaming, 4ThePlayer, and Fantasma.
Despite the list of providers, Smiles Casino is not making the most of what it has. There is no live dealer game, no table game, and only one Arcade game (1000X Busta by 4ThePlayer) available. Suppose you think I am being too harsh. In that case, a quick look at the BGaming official website will show you a portfolio of more than ten Specialty games like Space XY, Plinko, Heads & Tails, Minesweeper XY, Vave Crash, and other titles that Smiles Casino can add to its library.
Fortunately, all games are unlocked from sign-up, although you must have completed your account verification. You can place wagers from as low as 0.1 SC, and the available slot types include classic slots, cluster pays slots, Megaways, and jackpot slots. For a few recommendations, here are some titles with high RTPs and max payouts:
- Joker Split: 96.1% RTP and 20,000x max payout
- Money Train 2: 96.4% RTP and 50,000x max payout
- Tiger Kingdom Infinity: 96.23% RTP and 20,000x max payout
- Hazakura Ways: 96.37% RTP and 50,000x max payout
- Space Miners: 96.47% RTP and 50,000x max payout
Other notable games missing from the Smiles Casino catalog include fish table games, Slingo, Poker, Keno, and Bingo.
Smiles Casino Bonuses & Promotions
We scored Smiles Casino 7/10
Smiles Casino does a good job when it comes to bonuses, but it must do a lot better if it wants to stay competitive. New players who register for an account get a no deposit bonus of 1,000,000 GC and 5 SC to get the ball rolling. Since 1 SC equals $1 on the casino, you’re getting free $5 just for becoming a member.
Once you’re through with the no deposit offer, you have access to a few ongoing player promotions, such as:
- Mail-in bonus: Smiles Casino will credit your wallet with 2 SC whenever you send a handwritten request to its address while following specific instructions.
- Daily login bonus: By logging into your account, you can claim a 0.50 SC daily bonus, which can go up to 2 SC if you get a seven-day login streak.
- Social media promotions: These are giveaways and contests that you can participate in for free coins if you follow Smiles Casino on Facebook, Instagram, or X.
Beyond the bonuses I’ve mentioned, Smiles Casino offers nothing else. You cannot claim a referral bonus, participate in tournaments, or receive a loyalty reward through a VIP program.
Smiles Casino Banking
We scored Smiles Casino 6.5/10
Banking on Smiles Casino isn’t anything spectacular, and many players like me may take issue with its limited payment options and high minimum redemption. To purchase a coin package, you can choose from two options:
- Bank card (Visa, Discover, or Mastercard)
- Online Banking (Chase Bank, PayNearMe, BoA, and more)
If you decide to purchase a coin package, you can get one for as low as $2. However, the $2 package doesn’t come with bonus SC, so you must spend $5 or more to get free SC with your purchase.
Like all sweepstakes casinos, Smiles also lets you redeem your SC winnings for cash prizes. Your free SC coins first appear in an “Unplayed Smile Coins” wallet, and you must complete a 1x playthrough requirement for the coins to become redeemable.
You can process a redemption once you accumulate 100 redeemable coins, but this minimum amount is much higher than the 25 – 50 SC range on other top sweeps casinos like Fortune Coins, Stake.us, or WOW Vegas.
If you do get enough redeemable coins, you can only receive your prize through online banking. Your daily redemption is capped at $10,000, but local laws prevent you from claiming winnings above $5,000 if you reside in Florida and New York.
There is no information on what new payment option will be available later. Still, I would love to see options like gift cards, Skrill, Trustly, or cryptocurrencies to give players more flexibility.
Smiles Casino Support
We scored Smiles Casino 5/10
I found various channels to get help on Smiles Casino, but no access to instant communication options like live chat or phone support. Instead, you can connect with a support representative by:
- Sending an email to support@smilescasino.com
- Using the Request Form on the casino
- Posting a comment on any of its social media channels
At the bottom of every page, there is a link to an FAQ section. Here, I found information on purchases, redemptions, responsible gaming, promotions, and technical issues. During my review of Smiles Casino, I had time to read through the information on the FAQ page since I had to wait a few hours to get an email response from the support team.
LowPlays Verdict
Smiles Casino overall score is 6/10
Smiles Casino has the opportunity to be one of the best in the market, but its unwillingness to try out new things makes it an average site. With a minimum redemption set at 100 SC, poor ongoing promotions, and a limited game library, it’s easy to get tired of the site quickly.
The casino does try to save itself with its 5 SC no deposit bonus for new players and a 1x playthrough requirement that is a breeze for anyone to beat. Its selection of responsible gaming tools is another laudable feature, which is to be expected considering 10 Ten Gaming’s status as a member of the SPGA.
While Smiles Casino may not be my top pick, it still meets all the requirements for a sweepstakes casino. It has various no-purchase entry options, like the mail-in bonus and daily login rewards, making it possible for you to enjoy its free casino games whenever you want.
